Terms and Conditions – Algarve Souvenirs

Last updated: March 2025

Welcome to Algarve Souvenirs. These Terms and Conditions establish the rules for using our website and services. By accessing or purchasing from https://algarvesouvenirs.com, you agree to the terms below.

If you have any questions, please contact us at help@algarvesouvenirs.com.

1. General Information

Business Name: Algarve Souvenirs
Registered in Portugal
Address: Rua do Castelo, 21, Alvor, 8500-010, Portugal
Contact: help@algarvesouvenirs.com

The company’s legal structure may be updated as needed without prior notice.

2. Products and Manufacturing

Algarve Souvenirs sells personalized products such as t-shirts, mugs, and posters. All products are made on demand by Printful, a third-party supplier that handles production and shipping.

The designs printed on our products are original creations by Algarve Souvenirs and are protected by copyright and intellectual property laws.

3. Pricing and Payments

All prices are displayed in euros (€) and VAT (when applicable) is calculated and displayed separately at checkout.
We accept payments via credit card, PayPal, and other methods available at checkout.
Payments are securely processed by third-party platforms, including WooPayments, Stripe, and PayPal.
The customer is responsible for any additional fees charged by their bank.

4. Shipping and Delivery

Products are made on demand and shipped by Printful.
The estimated delivery time varies by destination and will be displayed at checkout.
Algarve Souvenirs is not responsible for delays caused by shipping carriers or customs.
Customers are responsible for customs duties and import taxes (when applicable).

For more details, please refer to our [Shipping Policy].

5. Returns and Refunds

We accept returns or refunds within 14 days of receiving the order, only for manufacturing defects, printing errors, or damage during shipping.
To request a return, email help@algarvesouvenirs.com with photos of the product and your order number.
Refunds will be processed using the original payment method within 10 to 15 business days after approval.
Returns for incorrect size selection, color preference, or change of mind are not accepted, as all products are made on demand.

For more details, please refer to our [Return Policy].

6. Intellectual Property

All illustrations, prints, logos, and designs available on this site are the property of Algarve Souvenirs.
Copying, modifying, or using our creations without written permission is prohibited.
Unauthorized use may result in legal action under European Union intellectual property laws and international conventions.

7. Website Use and Responsibilities

Customers must provide accurate information when placing an order.
Using the website for illegal activities, fraud, or infringing on third-party rights is prohibited.
We may suspend or terminate user accounts that violate these terms.
We do not guarantee continuous website availability, as there may be maintenance periods or technical issues.

8. Privacy and Cookies

By using our website, you agree to our [Privacy Policy] and [Cookie Policy], which detail how your data is collected, stored, and used.

We use cookies and tracking technologies (such as Facebook Pixel and Google Analytics) to improve user experience and personalize ads. You can manage your cookie preferences through the consent banner.

9. Dispute Resolution

If you have a dispute related to a purchase, we encourage you to contact us at help@algarvesouvenirs.com to resolve the issue amicably.

For customers in the European Union, you have the right to use the Online Dispute Resolution (ODR) Platform provided by the European Commission. You can access the platform here: https://ec.europa.eu/consumers/odr/