Privacy Policy – Algarve Souvenirs

Last updated: March 2025

This Privacy Policy explains how we collect, use, and protect your data when using the Algarve Souvenirs website. Our policy complies with the General Data Protection Regulation (GDPR – European Union), California Consumer Privacy Act (CCPA – USA), Brazilian General Data Protection Law (LGPD – Brazil), and Meta and Google Ads data usage guidelines.

 

1. Information We Collect

When you browse our website, we may collect the following data:

1.1. Information Provided by the User

  • Name, email, phone number, shipping address, and payment details (we do not store payment information, which is processed by Stripe, PayPal, and WooCommerce Payments).
  • Data entered in contact forms, newsletter sign-ups, or account creation.

1.2. Automatically Collected Data

  • Cookies and tracking technologies (Google Analytics, Facebook Pixel, etc.).
  • IP address, location, and device type for user experience optimization.
  • Browsing behavior on the site, including viewed products and interactions.

 

2. How We Use Your Data

We use your information to:

  • Process orders and deliveries.
  • Improve user experience and personalize content.
  • Display targeted ads on Google Ads, Facebook Ads, and Instagram Ads.
  • Comply with legal and tax obligations.
  • Prevent fraud and enhance security.

We do not sell your data to third parties.

 

3. Data Sharing

We may share your information only with:

  • Payment providers (Stripe, PayPal, WooCommerce Payments).
  • Logistics companies to fulfill orders.
  • Analytics and advertising platforms such as Google Analytics and Facebook Pixel.
  • Legal authorities, when required by law.

 

4. Your Privacy Rights

GDPR (Europe)

If you are in the European Union, you have the following rights under the General Data Protection Regulation (GDPR):

  • Access your data and request a copy.
  • Correct inaccurate information.
  • Request the deletion of your personal data.
  • Restrict or object to the use of your data for marketing.
  • Request data portability.

CCPA (USA – California)

If you reside in California, you can:

  • Request details on the data we collect and how we use it.
  • Request the deletion of your personal information.
  • Opt out of data sharing with third parties.

LGPD (Brazil)

Brazilian users have similar rights to those under GDPR, including:

  • Confirmation of data processing.
  • Access, correction, and deletion of information.
  • Data portability.
  • Withdrawal of consent for data usage.

To exercise any of these rights, contact us at help@algarvesouvenirs.com.

 

5. Meta (Facebook & Instagram) and Google Ads

Our website uses Facebook Pixel, Google Ads, and Google Analytics for personalized advertising.
This means:

  • We may collect browsing data to display relevant ads.
  • Meta and Google may use this data to create custom audiences.
  • You can manage your ad preferences on Facebook and Google.

If you wish to disable tracking and personalized ads, you can adjust your privacy settings on Facebook and Google.

 

6. Data Security

  • We use SSL encryption to protect your information.
  • Restricted access to sensitive data.
  • Fraud prevention and protection against unauthorized access.

 

7. Cookies and Tracking

Our site uses cookies to:

  • Improve navigation and remember preferences.
  • Collect data for traffic analysis (Google Analytics).
  • Display personalized ads (Google Ads, Facebook Ads).

You can disable cookies in your browser settings. For more details, see our Cookie Policy.

 

8. Data Retention

  • Order data: Stored for five years for accounting and tax purposes.
  • Emails and contacts: Retained until the user requests deletion.
  • Cookies and tracking: Can be cleared at any time in browser settings.

 

9. Emails and Marketing

By subscribing to our newsletter, you will receive promotions and updates.
You can unsubscribe at any time via the link in the email.

 

10. Changes to the Privacy Policy

We may update this policy periodically. If significant changes occur, we will notify users via email or on our website.

Last updated: March 2025

 

11. Contact

For privacy-related inquiries, please contact:

Email: help@algarvesouvenirs.com
Website: https://algarvesouvenirs.com

 

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